Dear Ones at Approved Home Health,
I have intended to write you this letter for nearly a year – and feel badly that it has taken me this long to do it.
My husband passed away in May 2015. We engaged your services [for one week]. Everyone who came to care for him was wonderful. But I want to especially mention Nathalie.
When she first arrived, he smiled at her and said, “You are my angel.” And she was. She was strong, kind, professional and skilled in how she looked after him all night, so that I could get some sleep. I cannot even begin to imagine how difficult that work can be. I do know how very, very important it was to me — knowing he was in Nathalie’s excellent care. He felt secure and safe with her present. She is a tremendous asset to your company.
I hope you will let her know how much she meant to both of us at such a difficult and painful time.
Sincerely with Gratitude,