Frequently asked questions

Wednesday, July 30, 2014

Q: What geographic area do you serve?

A: Approved Home Health is licensed by the State of Florida to provide care in Sarasota, Manatee, Charlotte and DeSoto counties.

 

Q: Do you require clients to contract for a minimum number of hours per visit?

A: No. Approved Home Health staff is available for shifts of any length, but there may be a higher rate charged for visits of less than three hours.

 

Q: How soon after I call can you have someone available?

A: Our policy is that all referrals are seen by our registered nurse (RN) for an evaluation within 48 hours of the initial call. Quite often, we’re able to make that visit within just a few hours.

 

Q: What are the qualifications of your staff?

A: All the members of our personal care team are licensed Home Health Aides or Certified Nursing Assistants. Our staff is bonded and undergo extensive background checks. They are drug screened when hired and at random times throughout their employment. We also believe it’s very important for our staff to continue to build their expertise, so they all participate in ongoing monthly education to keep their skills sharp.

 

Q: What type of payment is accepted?

A: Services for our clients are billed weekly and may be covered by credit card, check or long term care insurance. There is no Medicare or Medicaid reimbursement, but we do have contracts with a number of local agencies, some of which provide funding for those who qualify.

 

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Testimonials

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I have been a client for 14 years. My husband had it; he passed away and now I am a client. We’ve always had excellent caregivers. Approved Home Health is efficient, understanding and very caring. I get help from other agencies, but Approved Home Health is the only one that sends out birthday cards.  

Louise Rhoden

Everyone at Approved Home Health is friendly, kind and very helpful. If you have questions or problems and call the company, they take care of it the same day with no negativity. I have post-traumatic stress disorder, anxiety and depression. On the days when I am down, the caregivers are very supportive. I recommend Approved Home Health very highly.    

Cynthia Hopkins

I have been a client for 20 years. I like Approved Home Health because they are excellent helpers. Everybody is so wonderful. They know me so well they can almost read my mind. Most of all, we are just like one big happy family. They do not feel like strangers. They feel like family. I will recommend them indeed. I also want to thank the office staff for such great teamwork.  

Edith Woods