Meet Our Staff

John Cook

Director of Business Operations

John Cook is the Director of Business Operations for Approved Home Health and Empath Health private duty and personal services Home Health Agency. John’s educational background includes a Bachelor of Applied Sciences of Health Services Administration from State College of Florida, as well as a Master of Science in Healthcare Administration from Texas Tech University Health Sciences Center. John has more than 15 years of experience in healthcare. In 2004, he enlisted in the United States Army as a medic. In 2006, he was accepted into the U.S. Army’s Practical Nurse Course. John served as a nurse until he left the military in 2016. Outside of his military experience, John has held Director of Nursing and Administrator positions in the assisted living facility industry as well as the private duty home health industry.

Maritza Cintron

Office Assistant

Maritza started with Approved Home Health in 2009 as a home health aide. She later had an opportunity to advance her career when she took the role of billing and care coordinator. Martiza supports the Approved team as the office assistant.

Rachael O’Connor, RN, MSN

Director of Nursing

Rachael joined Approved Home Health in February 2021 as the RN Skilled Pediatric Program Manager. She has a master’s degree in Nursing Leadership and Management. In April, she transitioned to the role of Director of Nursing. She has been a registered nurse since 2016 and started her career as an acute adult cardiac nurse. Rebecca also has a background in neonatal intensive care, giving her experience with pediatric intensive care, high-risk neonatal deliveries and medically fragile children.

Neisha Combs

Senior Scheduling Coordinator

Neisha brings 10 years of healthcare experience to Approved Home Health. She began her career with Approved as a home health aide and is now a lead scheduler. Neisha enjoys helping patients so they can remain in the comfort of their own homes.